Hỏi. Is there a tree nearby with roots that may be the cause?
Đáp. YES

Hỏi. Has anyone been hurt by it?
Đáp. NO

Hỏi. Please describe the precise location (e.g., next to the bus bench)
Đáp. in front of 400 Avon Street

Hỏi. ***PLEASE CHECK*** the LOCATION of your request, so we send the crew to the correct place. For mobile users, sometimes the GPS location is incorrect. *ALSO* To avoid delays, provide a detailed description of the issue. *PHOTOS* are helpful.
Đáp. OK